How we built the British Heart Foundation online community
I was supposed to present at the Web Managers Group London meet-up back in October, but I tore my ankle ligaments playing football so I instead presented my ankle to the A&E department! I'm Roberto...
View ArticleThe Age of user-centricity
My new life as a consultant has seen me wandering around talking to many folks who work in charities – large and small. Quite a few have asked me why I think that Age UK (where I was Head of Digital)...
View ArticleContent has a higher purpose in higher education
Image: screenshot of University of the Arts London homepage The onslaught of changes to government funding for UK higher education means institutions must now demonstrate a contribution to both their...
View ArticleOxfam’s new responsive website: 4 things we learned
In the world of web, all signs point to the fact that mobile devices will very soon replace desktops as the number one way to access the internet. It's already happened in China and the rest of the...
View ArticleManaging the realtime web: UNICEF UK Soccer Aid preparedness
Image: lastnightontelevision / Flickr There's a moment when there's no turning back, you've done as much preparation and contingency planning as possible and the rest is down to whether a celebrity...
View ArticleSocial media and older people: the new frontier
Image: HelpAge International / Flickr At HelpAge International, we come across amazing stories of older people in the developing world and their resilience on a daily basis. Our ongoing research also...
View ArticleBy: Rik Williams
My favourite HE example of a "content core", or exposing interesting and relevant content for serendipitous discovery during a journey, is <a href="http://www.bu.edu/" rel="nofollow">Boston...
View ArticleHow we built the British Heart Foundation online community
I was supposed to present at the Web Managers Group London meet-up back in October, but I tore my ankle ligaments playing football so I instead presented my ankle to the A&E department! I'm Roberto...
View ArticleThe Age of user-centricity
My new life as a consultant has seen me wandering around talking to many folks who work in charities – large and small. Quite a few have asked me why I think that Age UK (where I was Head of Digital)...
View ArticleContent has a higher purpose in higher education
Image: screenshot of University of the Arts London homepage The onslaught of changes to government funding for UK higher education means institutions must now demonstrate a contribution to both their...
View ArticleOxfam’s new responsive website: 4 things we learned
In the world of web, all signs point to the fact that mobile devices will very soon replace desktops as the number one way to access the internet. It's already happened in China and the rest of the...
View ArticleManaging the realtime web: UNICEF UK Soccer Aid preparedness
Image: lastnightontelevision / Flickr There's a moment when there's no turning back, you've done as much preparation and contingency planning as possible and the rest is down to whether a celebrity...
View ArticleSocial media and older people: the new frontier
Image: HelpAge International / Flickr At HelpAge International, we come across amazing stories of older people in the developing world and their resilience on a daily basis. Our ongoing research also...
View ArticleManaging the realtime web: video of September 2013 meet-up
Our most recent event on 17th September saw the opportunities offered by the realtime web come under the spotlight, with creative and engagement possibilities to the fore. The scope for expanding and...
View ArticleOnline engagement, offline action
All images: vInspired At @vInspired, digital and social media is key to engaging with our young audience. Retweets, mentions and comments can be an early indicator of success, but they are only...
View ArticleHow to select the right digital agency
On 29th October the topic at Web Managers Group in London was ‘Finding the right agency’. Given Digital Clarity Group experience, extensive research and advisory engagements in this area, I was...
View ArticleFinding the right agency: video of October 2013 meet-up
Choosing a digital agency is one of the biggest and most complex decisions facing web managers and heads of digital, as so much hinges on the outcome. Our 29th October event looked at the challenges...
View Article5 assumptions to avoid about your mobile web users
Images: Dan Brickley & William Ward / Flickr When we talk about mobile standards and typical users, we're often referring to statistics and behaviours from two or even five years ago, or just to...
View ArticleDigital marketing news round-up
Our monthly round-up of the key developments and resources in digital marketing from June 2014, compiled by Dave Chaffey of marketing advice site Smart Insights. First, a brief event alert interlude...
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